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Service Fees :

Unless otherwise stated, all service fees are per ticket and, if applicable. plus 19% VAT and possibly applicable airline fees. They are only valid in connection with original bookings issued by Ola Air . Separate conditions apply to group bookings.

Ticket issuance ( non-refundable)

10 EUR

Ticket change fee ( non-refundable)

20 EUR

Ticket refund fee ( non-refundable)

30 EUR

Ancilliary services ( non-refundable)

10 EUR

Boarding Pass ( non-refundable)

5 EUR

Ola Air fee list

DTT fees	value
Exhibition EMD booked by Ola Air	10 €
EMD exhibition booked by agency	5 €
Corona-related vouchers according to the airline policy	30 €
Corona-related vouchers according to S7 - Airline Policy	20 €
Add ons / ITX	10 €
Credit travel vouchers	20 €
Emergency service fee (increase from 01/01/2020)	20 €
Applying for a waiver	20 €
New booking / rebooking / name change by Ola service team plus airline fee	20 €
Testing / creation of RTW	15 €
Ticketing RTW / Airpass	15 €
Offer preparation / tariff review	15 €
E-ticket rebooking / revalidation involuntary	13 €
E-ticket rebooking / revalidation voluntary	20 €
Ticket fee for international tariffs booked in the USA	30 €
ADM fee	20 €
Ticket copy / invoice copy	5 €
No frill fee	5 €
Rebooking / rewriting LH Group, AF KL, BA IB / private channel / direct connect / Smart Offer	20 €
HX fee plus ADM fee	5 €
subsequent CC payment	10 €
Agency administration fees
Return debit	20 €
Return CC	30 €
Invoice / payment method clarification	30 €
CC document request	30 €
Default interest according to law. specification
Lump sum for arrears	40 €
Sales statement / payment statement pM	5 €
Statement of sales / statement of payments pQ	8 €
Sales statement / statement of payments p.HJ.	13 €
Sales statement / statement of payments py	20 €
Invoicing	5 €
Processing hotel commission	10 €
Reminder fee	3 €
Refund fees
Tax refund	10 €
Partial tax refund for flown tickets	15 €
Cancel / VOID-Ticket / 24h Refund	30 €
Goodwill refund / involuntary refund	20 €
Refund tickets Europe / domestic	25 €
Refund tickets intercont	30 €
Refund EMD	10 €
Failure to use refund form	5 €
Special services

In addition to the above fees, the airline may charge additional fees as per contract. For additional information, please write to us on agents@olaair.eu

Hi traveller,